Emotions are a Powerful Marketing Tool
- A sense of belonging. It is human nature to want to feel accepted in a group or society. A lot of companies use this tactic through making customers feel like they are part of a special group or clique; example Abercrombie & Fitch. Others simple make their motto something like “you’re part of the family”.
- Fear. Although this is clearly a negative emotion, it is a powerful one that people act on. If a company can instill fear in the audience, those people may feel the need to purchase. An example of companies that use this tactic are insurance companies; they make you fear the reperocussions of not having insurance.
- Laugher/Joy. This is my personal favorite. It is a positive emotion and people tend to remember things that are funny because they want to be happy! Almost any company can use this emotion, besides perhaps a funeral home.

Posted on July 23rd, 2010 by Michael Tasner
Filed under: Marketing Insights



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